This past Feb, we decided as a family to vacation in the States. The past several years, we have traveled internationally and the prep work in getting everything ready for my daughter with allergies can be daunting (packing all the food, sheets, towels, medicines, etc). So we chose Florida this year and we were so relieved to know that if we forgot anything, we could find a store where we could buy her food, her laundry detergent etc.
But our first night on vacation, we went out to eat since we had arrived late and we were all hungry. Like everytime we go out to eat, we reviewed my daughter’s allergies. They assured me that all would be okay. They brought my daughter’s food and she had an immediate anaphylatic reaction. What shocked me more than anything is that the waitress never asked us if we were okay. As we were rushing to get in our car and go to the hospital, not one person asked if she was okay or if they could do anything to help — not the waitress, not the manager. All the waitress did was bring us our bill for a table of 6 people. None of us actually ate any of our food, as we had to rush out to the hospital, but they made sure we paid our bil!
I was honestly horrified! The waitstaff was so poorly trained – were they trained at all? This experience was the worst we have ever encountered. I won’t post the restaurant name here but if you’re visting Sarasota, FL and want to know what restaurant to avoid – please comment and I’ll send you the name.
